Privacy Policy
BARRELSTOPPER LTD ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
1. Information We Collect
When you create an account or use our services, we may collect:
Email address (for account management and communication)
Hashed password (stored securely, never in plain text)
Stripe customer ID (for payment processing and subscription management)
IP address (for security, fraud prevention, and account management)
Client name (identifier for your installed bot client)
Usage statistics (such as login times, feature usage, and connection logs for performance monitoring and abuse prevention)
We do not store your full payment card details — all payment information is handled securely by Stripe.
2. How We Use Your Information
We use your information to:
Create and manage your account
Process and manage subscriptions
Monitor software performance and detect abuse
Provide customer support
Improve and update our services
Ensure compliance with our Terms & Conditions
Send important service updates (such as billing or subscription changes)
3. Data Storage & Security
Passwords are stored in a hashed and salted format — we cannot see your original password.
IP addresses and usage logs are stored securely and only accessible to authorized personnel.
We implement industry-standard security measures to protect your data.
While we strive to protect your data, no online service is 100% secure, and we cannot guarantee absolute security.
4. Sharing of Data
We do not sell, trade, or rent your personal data.
We may share data only with:
Stripe, for payment processing
Legal authorities, if required by law
Service providers necessary for hosting and running our services (who are bound by confidentiality obligations)
5. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for us to store your data (note: this may terminate your subscription)
To make a request, contact us on Discord: https://discord.gg/xrt6uZCWUc.
6. Data Retention
We retain your account data while your subscription is active.
If you cancel, we may retain limited data (including IP logs and usage records) for legal, tax, or fraud-prevention purposes.
7. Changes to This Policy
We may update this Privacy Policy at any time. The latest version will always be available on our website. Continued use of our service after changes are posted means you accept the updated Policy.
By using our services, you agree to this Privacy Policy.